IIndividual commitment to a group effort; that's what makes a team work, a company work, a society work, a civilization work.
Legendary Green Bay Packers football coach Vince Lombardi left condo boards and managers off his short list, but his wisdom about commitment and teamwork could certainly apply to boards and management companies.
According to experts, the most successful board/manager relationships cultivate when both parties have mutual trust and respect, with courteous communication among all individuals involved.
“The best relationships are the ones that have a mutual trust and respect for one another, with courteous communication among all parties (especially if there is a difference of opinion),” says Cynthia Graffeo, senior property manager and director of client relations at Argo Real Estate in New York City. “A partnership that has these characteristics allows a board and management to work as a team to effectively run the building in a professional and business-oriented manner.”
“In an ideal relationship, the management company handles day-to-day details while keeping the board’s overall philosophy in mind and presents the board with concepts and suggestions for improvement, and then the board approves or rejects it ,” says Dan Katz, a board member based in Jersey City.