Successive waves of transformation have swept across the property management industry over the last few years - and while many of these changes can be directly attributed to the pandemic, others seem to come from every direction. These wave…
It’s been said that it takes a village to raise a child. It can take nearly that much to run a multifamily building as well, even a small one. Residential communities require the services of a wide array of employees and professionals, rang…
Over the last few decades, property technology, or 'proptech' has completely transformed how we live and work. Historically, the real estate industry has been slow to embrace technology - which means many co-op and HOA boards are missing ou…
While practical experience may be the best source of education for property managers, a little refresher in the classroom from time to time never hurts. Requirements for continuing property manager education vary from state to state, and ev…
While many condominium associations and co-op corporations hire professional property managers or management firms to handle the routine (and not-so-routine) tasks involved in running a multifamily building or HOA, a significant number take…
First-time buyers in condo associations, co-ops, and other multifamily residential communities are often surprised—and a bit confused—by the way in which their new building or HOA operates. Whether they are coming from a rental background o…
Even before the pandemic and social unrest of the last few years, interpersonal conflict and outright hostility often surfaced in the co-op and condo environment, forcing boards and managers to deal with both legitimate grievances and confl…
Thanks to COVID, managing co-ops and condo communities over the past couple of years has been a vastly more complicated job than it was in ‘the Before Times.’ From staff shortages and supply chain disruptions to the struggle to enforce mask…
Do you remember when you were a kid and the closest thing you had to a cell phone at the time was two cups with a string attached between them? You pulled the string taut, spoke into one cup, and hoped your friend holding the other would he…
The psychosocial impact of the pandemic is far-reaching. And like the rest of the world, residents living in condos, co-ops, and HOAs have been conditioned to keep their distance and turn inward. But even with infection rates slowing overal…