Category: Board Operations

Board Operations Drafting Good Rules
2018 April Drafting Good Rules

Every co-op, condo, and HOA has rules and regulations that residents and their guests must abide by. For the most part, they’re usually pretty straightforward: no smoking in common areas, limits on pets, no hockey-playing in the hallways. T…

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Board Operations What Makes Great Boards Great
2018 February What Makes Great Boards Great

One of the most unforgettable events of 2012 was the arrival of Hurricane Sandy, which, according to the National Hurricane Center, resulted in approximately 147 deaths in the U.S., the Caribbean, and Canada, and at least $50 billion in pro…

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Board Operations ‘Problem’ Board Members
2018 February ‘Problem’ Board Members

There’s an old adage that goes along the lines of, “You can pick your friends, but you can’t pick your relatives.” That’s true of the people you serve with on your co-op or condo board. Board politics, like all politics, can get uncomfortab…

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Board Operations Diversifying Your Board
2018 February Diversifying Your Board

A democracy fares best when it is proportionally representative of its constituents. For all intents and purposes, the board of a condominium, cooperative or homeowners’ association is a democratically-elected entity, and as such, one could…

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Board Operations Ensuring Good Communication
2018 February Ensuring Good Communication

The key to any healthy relationship is good communication. That holds especially true for the sometimes-delicate dialogues that take place among residents, shareholders, board members, and managers in co-ops and condos of all sizes and conf…

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Board Operations Board Arrears
2017 November Board Arrears

One of the most difficult issues for board members and residents of co-ops, condominiums and HOAs is that of arrearages. The problem poses practical, procedural and ethical issues, and can ultimately lead to legal repercussions. There are p…

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Board Operations Non-Resident Board Members
2017 November Non-Resident Board Members

For many reasons, common-interest communities such as co-ops, condominiums, and HOAs prefer that the people living in the community’s units be the actual owners of those units – rather than renters, or subtenants, or relatives of the owners…

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Board Operations The Roles of Building Staff
2017 October The Roles of Building Staff

Supers, building managers, maintenance persons, custodial staff, groundskeeping personnel, porters, doormen, concierges—depending on the size of a community, the staff roster for a condo, co-op, or HOA can be pretty long. The truth is, in t…

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Board Operations Supporting Your Staff
2017 October Supporting Your Staff

Most people go about their days paying little attention to the labor performed by those who make their lives easier. From transit workers to service employees to government officials, how often does one stop to thank the people making every…

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Board Operations Board Transparency
2017 October Board Transparency

Community living—the very basis of co-op, condo and HOA life—is based on the idea of trust. In a community of potentially hundreds or thousands of residents, every resident can’t be involved in the making of every decision. Too many cooks c…

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