As a condo owner, you’ve got a gripe. Whether it’s about Mrs. Smith’s poodle barking all day, the neighbor’s teenaged son, who blasts his heavy metal music full-volume when his parents aren’t home, or a long-coveted parking space that ha…
Q I have a question about two family members being on the board of trustees. Is that OK or against some rule or law? —Curious Stakeholder A “There is no law which prohibits two family members from serving on…
It’s an oft-repeated mantra when it comes to condo and HOA management: no two boards are ever the same. Each is—or should be—a reflection of the community it serves, and each is made up of a unique blend of personalities, skill sets, an…
Q I reside and own shares in a co-op in Edison, New Jersey, which is experiencing many problems, including serious maintenance issues, due in part to poor service on the behalf of the current management company. A group of res…
No matter what the job—be it flipping burgers at a chain restaurant or running a multinational investment firm—employees should be given periodic reviews of their performance to assess how they’re doing and identify both their strengths …
Exterior repairs and regular maintenance are a necessary part of the upkeep of any co-op or HOA. But exterior renovation or construction can be a major undertaking for any community, especially when the board is not comprised of peo…
Q I’m a board member of my condo. We have one member of the board who is a real estate broker. He brought an issue to our attention. Our condo is an owner of a very small piece of land that is adjacent to another building near ours. The…
Q In order to raise our reserve fund and provide further amenities to our co-op, the board is exploring the possibilities of converting our roof-top into both private and common decked areas. The plan is two-fold: a) sell a portion of t…
What makes an association manager really successful? Is it hands-on attention to each association in their portfolio, or their ability to point wayward boards in the right direction to solve their own problems? Do great managers have to …
Last July, the corporate office of The Gale Company, a property management company handling buildings in 49 states and 32 countries, received a startling phone call. At the peak of London's rush hour, bombs were detonated in three subway…